You can return the product purchased in store within 14 days from the date of shipment if it is: not worn, has original labels, is in excellent condition, undamaged or unchanged from the time of purchase.

To return the product, contact us by e-mail. E-mail

When returning the product safely pack it, it is recommended to pack it in the same packaging in which it reached you. Choose a secure delivery method.

All costs of return or exchange of goods are paid by the buyer. Shipping costs for the original order are non-refundable.

The money for the item is returned within 3 working days after it reaches our store. The money is returned only to the same account from which the payment was received.

Important: Handbags created according to the individual wishes of customers are not refundable in accordance with Article 6.22810 of the Civil Code of the Republic of Lithuania.